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“Careful prices” for cell phones, internet, cable and fixed telephony: what procedure must be done to access services


The hiring is done directly in the company. It is necessary to present an affidavit that is downloaded from the Enacom website

From the beginning of this year it began to rule Resolution 1467/2020 that imposed a Universal Basic Rate for internet services, cable television and fixed and mobile telephony. Although the Government insists that the norm forces the provision of services included from January 1, there is a logical adaptation period until the different providers can incorporate them. The authorities trust that on Monday 18 there will no longer be companies in the sector that are not in a position to offer it.

The universal basic benefit is a maximum rate for the provision of services considered essential by the Government in the areas of telephony, cellular telephony, home and mobile internet and subscription television. To access these regulated prices, it is necessary to be part of the target population of the plan – beneficiaries of the AUH, employees in the regime of private homes, retirees, monotributistas of the lowest categories, clubs, non-profit associations, among others. -, although in fact the companies must prove themselves that a specific applicant for the service does not have to join.

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The measure also included a 5% increase in January for these services, something that companies in the sector defined as insufficient. In addition, companies speak that the program will impact the sustainability of the business and, even, that many are at risk of subsistence, especially SMEs in the interior. Market analysts, meanwhile, have doubted since the announcement of the implementation of the new plans and assure that the benefits will reach many more people, even that all Argentines could be in a position to ask for them.

As control over who could be real beneficiaries and who could not is almost impossible, almost all Argentines are in a position to request them.

How to hire it?

Therefore, people who want to access the subsidized rates for one or more of these services will have to process the connection to each of the services with the provider itself.

The only thing they need to do so, in addition to having the personal data at hand, is to complete an affidavit that can be downloaded from the Enacom page, which we reproduce in this note, and send it to the provider company.

With the presentation of the affidavit it is enough. Once any of the four services has been requested, it is the responsibility of the company to verify that the applicant is not prevented from accessing the basic rate.

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Who can hire it?

According to the Enacom website, the following users may choose to adhere to the Basic Universal and Mandatory Benefits (PBU):

A) Beneficiaries of the Universal Child Allowance (AUH) and the Pregnancy Allowance, as well as their children / custody between SIXTEEN (16) and EIGHTEEN (18) years, and members of their family group (father / mother, spouse / partner).

B) Beneficiaries of Non-Contributory Pensions who receive gross monthly income not exceeding TWO (2) Minimum Vital and Mobile Wages as well as their children / holding between SIXTEEN (16) and EIGHTEEN (18) years.

C) Registered users and users registered in the Social Monotax Regime as well as their children / possession between SIXTEEN (16) and EIGHTEEN (18) years.

D) Retired and retired; pensioners and pensioners; and workers in a dependency relationship who receive a gross remuneration less than or equal to TWO (2) Minimum Vital and Mobile Wages as well as their children / tenure between SIXTEEN (16) and EIGHTEEN (18) years.

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E) Registered monotax workers and registered workers in a category whose monthly annual income does not exceed TWO (2) Minimum Vital and Mobile Wages as well as their children / tenure between SIXTEEN (16) and EIGHTEEN (18) years.

F) Users who receive unemployment insurance as well as their children / possession between SIXTEEN (16) and EIGHTEEN (18) years.

G) Users and users incorporated and incorporated in the Special Social Security Scheme for Employees of Private Houses (Law No. 26,844) as well as their children / possession between SIXTEEN (16) and EIGHTEEN (18) years.

H) Users who receive a grant from the Progresar program.

I) People who are unemployed or work in the informal economy, as well as their children / possession between SIXTEEN (16) and EIGHTEEN (18) years.

J) Beneficiaries of social programs, as well as their children / children between SIXTEEN (16) and EIGHTEEN (18) years.

K) Neighborhood and Town Clubs that are registered in accordance with the provisions of Law 27,098.

L) Voluntary Firefighters Associations defined by Law 25,054 as first-degree entities and which are registered under the terms of said law.

M) Public Good Entities defined by Law 27,218 as: civil associations, simple associations and foundations that do not pursue profit directly or indirectly and community non-profit organizations with municipal recognition that carry out programs for the promotion and protection of rights or they develop direct social assistance activities without charging the recipients for the services they provide, and must be registered with the National Center for Community Organizations (CENOC).

How much does each service cost?

For cell phone service, excluding data packages, the established price is $ 150 per month. In return, you can make 500 minutes in calls to lines of the same company, 50 minutes to clients of other companies and send up to 500 SMS messages.

Cell phone rates and data packages
Cell phone rates and data packages

In the event that you want to add data for mobile internet, you have to pay extra. There are two options: $ 200 for 1 GB of data per month or $ 18 per day for 50 MB per day. It is not possible to join the data service without first hiring the cell phone service.

In the case of fixed telephony, the monthly cost is $ 380 in exchange for 300 minutes of calls to fixed, local or national long distance telephones.

The basic telephony rate
The basic telephony rate

With regard to home internet connections, the rates are different according to the provider company and, also, in one case the beneficiary can choose between different alternatives. In principle, for those who want to hire operators with more than 50,000 clients in the Buenos Aires Metropolitan Area, they will be able to access a rate of $ 700 per month for a connection of 10 megabytes per second. Inside, with the same size of provider, the cost is the same but the bandwidth is half.

With other providers the rates are different. An important fact is that it does not reach satellite internet services.

In the case of home internet, the cost and the service vary according to the size of the provider company
In the case of home internet, the cost and service vary according to the size of the provider company

Finally, the Universal Basic Benefit also applies to subscription television services, although in this case it is not a pre-set rate but rather a discount with respect to the cheapest subscription, which also varies according to the size of the provider company.

Instead of a tariff, for pay television Enacom obliges companies to offer a specific discount
Instead of a tariff, for pay television Enacom obliges companies to offer a specific discount

Official sources admitted that the first days of operation of the system did not lack problems with some of the providers. The minority, they claim, in whose call centers and other channels of care told potential beneficiaries that the universal basic rate was not in force. However, you understand, they were nothing more than internal communication errors.

Even so, they explain, in the event that a problem is repeated and a beneficiary cannot access it, the form to report breaches is published on the Enacom website.

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[ source link ]
https://www.infobae.com/economia/2021/01/13/precios-cuidados-para-celular-internet-cable-y-telefonia-fija-que-tramite-hay-que-hacer-para-acceder-a-los-servicios/

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