Mystery shopper in Roissy, ADP president calls 90-minute queue "unacceptable"


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The president of Aeroports de Paris (ADP) arrived at Roissy-Charles de Gaulle airport as a mystery shopper and spent 90 minutes in a queue. "Incredulous", he described the situation as "unacceptable" on his Twitter account.

After spending 90 minutes in the arrival hall 2E Air France in Roissy-CDG posing as a lambda customer, the President of Aeroports de Paris (ADP), Augustin de Romanet, expressed his dissatisfaction with this situation by calling her "unacceptable" on her Twitter.

This publication did not go unnoticed by Internet users who rushed to give their opinion on the situation. The majority of them insisted that it was a "classic" infrastructure.

Others are indignant at the fact that management is only now aware of this recurring problem at the airport.

Augustin de Romanet then responded to these comments:

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