After spending 90 minutes in the arrival hall 2E Air France in Roissy-CDG posing as a lambda customer, the President of Aeroports de Paris (ADP), Augustin de Romanet, expressed his dissatisfaction with this situation by calling her "unacceptable" on her Twitter.
Come at 7 am to #cdg in "mystery shopper", I note incredulously that there is 90 minutes waiting at the arrivals of 2 E @AFnewsroom I can only say to the passengers that I share their dismay. This is unacceptable . The @GroupeADP continue to mobilize so that this is no longer possible. pic.twitter.com/oPcocRoJur
– Augustin de Romanet (@Romanet) November 9, 2019
This publication did not go unnoticed by Internet users who rushed to give their opinion on the situation. The majority of them insisted that it was a "classic" infrastructure.
Others are indignant at the fact that management is only now aware of this recurring problem at the airport.
It's really very disturbing for your management to discover that now, and to dare to say that you discover it.
– Cyclist rather liberal. (@Ganumab) November 9, 2019
Augustin de Romanet then responded to these comments: