Sky checks customer compensation after interference with the BVB game | waz.de

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At Bayern Munich against Borussia Dortmund, the stream falls from a long time. There are malice for Sky. The TV station checks a compensation of the customers.

Sky checks customer compensation after interference with the BVB game

The pay-TV broadcaster Sky is currently reviewing whether the football fans affected by disruptions in the live stream of the Bundesliga top match between Bayern Munich and Borussia Dortmund (4-0) on Saturday will be compensated. "We will inform the affected customers as soon as possible," said the pay station on Sunday.


Unfortunately it was "while streaming over Sky Go and Sky Ticket to interference" come. "These were resolved during the second half. The live transmission via cable and satellite ran consistently without any problems, "emphasized Sky. The pay station apologized on Sunday again "for all affected customers for the inconvenience incurred".

Fans miss Lewandowski goal

Many spectators missed the early Bayern lead by Robert Lewandowski, who met in the 17th minute to 1-0 against weak at the beginning Dortmund. In the other Munchener hits by Serge Gnabry (49th), again Robert Lewandowski (76th) and Mats Hummels' own goal (80th), the stream was mostly again.

In the net Sky was harshly criticized by the users due to technical problems. Many customers and observers reacted with malice. The industry magazine "dwdl.de" wrote under the heading "Fan frustration instead of football festival" that Sky Germany is overwhelmed streaming with the demand for the Bundesliga top match. And blasphemed: "Sky No Go." The football magazine "11Freunde" wrote during the game in his live ticker: "On the other side: Both teams can play here freed. The fattest swatter cashes today SkyGo. "

Jokes about the video wizard

The NDR satire show Extra 3 tweeted: "Dear disappointed SkyGo customers, we will dance the top match true to the original for you. The stream starts in a few minutes. "The magazine" FUMS "asked the short message service, if the video assistant in Cologne" also had Sky Go "

A repetition of the difficulties should not exist according to Sky: "The disturbance was already fixed during the game again. The entire Sky team is working hard to analyze the issues to ensure that they will not occur in the future. "The Erstliga hit FC Bayern against Dortmund was broadcast exclusively live from Sky. (ddh with sid and dpa)







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https://www.waz.de/sport/fussball/bvb/sky-prueft-kundenentschaedigung-nach-stoerung-beim-bvb-spiel-id227606005.html

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